Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you - innovation, growth, and the chance to make a real impact.
As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
About You
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
In this role, you will lead and support Quality operations at the Epping Mill, ensuring product safety, compliance, and Right First Time (RFT) performance across manufacturing, warehousing, and supplier networks. You will play a key role in implementing and sustaining the Kimberly‑Clark Quality Management System (QMS), driving continuous improvement, supplier quality excellence, and a strong quality culture within the facility. This role supports both locally manufactured and imported personal care products and represents the Mill Quality Manager when required.
In this role you will:
Ensure a safe working environment for the Quality Team by fully complying with all safety obligations and proactively promoting safe behaviors at the workstation.
Support and drive the Quality Management System (QMS) across manufacturing and warehouse operations to enable effective end‑to‑end Right First Time (RFT) measurement, implementation, and performance tracking.
Lead RFT Move and RFT Sell quality initiatives, including defect tracking (PPMs) through the Global Quality system and ensuring consistent application of standards in internal and external warehouses.
Own and lead the RFT Procure (NCR/SCAR) process for Epping Mill, collaborating closely with suppliers, procurement, and internal stakeholders to resolve material issues and implement sustainable corrective and preventive actions.
Lead supplier and warehouse Quality audits, supplier improvement action meetings, and preparation for external audits (e.g., Disney, SGS, Qmart, GMP).
Manage quality requirements for imported personal care products, including consumer complaint handling, documentation review (e.g., Certificates of Analysis), and coordination with importer facilities.
Provide leadership support to the Mill Quality Manager, including representing the role during absences and supporting the implementation, review, and adjustment of the mill quality strategy.
Drive quality capability through training, communication, data analysis, PASS system management, specification compliance, complaint analysis, and oversight of laboratory equipment calibration and non‑conforming product control.
Required Qualifications:
5+ years of hands-on experience in quality, complaint analysis, NCR/SCAR management, and continuous improvement.
Bachelor’s degree or equivalent experience in Quality, Chemistry, Engineering, or a related manufacturing discipline.
Strong working knowledge of GMP, QMS (ISO9001:2015), supplier quality management, and audit processes within a manufacturing environment.
Ability to work cross‑functionally with operations, suppliers, procurement, and external stakeholders.
Preferred Qualifications:
Prior exposure to external audits (e.g., GMP, customer, regulatory).
Experience in Personal Care or FMCG manufacturing environments.
Familiarity with PASS systems, statistical analysis, and specification capability studies.
Training or certification in Quality or Lean methodologies.
Led by Purpose. Driven by You.
Total Benefits
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
As part of your Total Rewards package, you will be entitled to a comprehensive set of benefits. Some of these are listed below:
Reward and recognition – to attract and retain the best talent we offer competitive pay. We reward excellence and high performance through annual performance-related increases and employee recognition awards.
Great support for good health – we value good health, and to support you, you will have various options for medical insurance with a 50% employer contribution and Gap cover.
Planning for the future – Being a member of the Provident fund will provide you with savings to provide an income after retirement.
Protection for you and your family in case of illness or injury – for peace of mind you will have Life cover, disability insurance and Funeral benefit.
Learning and growth – our employees value the opportunities for professional and personal growth that we offer. A wide range of training is available with Study bursaries for external courses and an opportunity to apply for School fee bursaries for your children
Employee Wellbeing – our Thrive program covers Physical, Emotional, Mental and Financial wellbeing to help you be at your best, and our Employee Assistance Program (EAP) offers professional resources and tools to support you and your family.
Time off – to help you manage your work life balance and cater for different stages of life, we offer attractive annual leave, and policies to cover maternity, paternity, adoption, and parental leave.
Other – you will be able to enjoy discounted company products. Subsidized canteen meals and uniforms are provided at our mill locations.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the country’s role only. Kimberly-Clark will not provide relocation support for this role.
Employment is subject to relevant background checks carried out in South Africa.
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