Become part of the team powering household names likeKleenex®, Scott® and WypAll®.AtArbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.
Settling for just any roleisn'tyou, and itisn'tus either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here,you'llchannel your professionalexpertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role,you'llhelp shape the future of tissue and hygiene for billions of people worldwide.
In one of ourprofessional roles,you’llfocus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at thecentre.Jobresponsibilities include:
Oversee day-to-day GBS operations across APAC and ensure the delivery of services in line with SLAs, KPIs, and global standards, monitor performance metrics and implement corrective actions where necessary
Act as a key interface between global leadership and regional business units, build strong relationships with internal stakeholders across APAC, ensure alignment between regional requirements and global GBS strategy and provide regular updates on performance, risks, and opportunities
Ensure compliance with internal policies, controls, and local regulatory requirements, maintain strong risk management and internal control environment
Lead/actively participate in transformation initiatives that can include activities such as designing target operating models, developing processes, assessing processes and technology maturity, conducting benchmarking, revising GBS structures, evaluating automation opportunities, implementing ERP or platform solutions, deploying RPA, and related tasks
Cooperate with Global Process Architects, Functional Global GBS Leads and DTS teams to design, develop and deliver touchless, best-in-class processes.
To succeed in this role, you will need the following qualifications:
Required Qualifications
Exceptional leadership and influencing skills across a global organization to build trust and credibility quickly.
10+ years of experience in GBS / Shared Services / BPO environment.
Strong understanding of end-to-end processes (e.g., P2P, O2C, R2R, HR services).
Capable of leading teams and working in a matrix organization, driving collaboration across businesses and functions with minimum supervision.
Experience in Program Management (project management certification will be an asset) and proven track of program / projects delivery
Innovative capabilities, requiring strategic thinking and foresight, continuous improvement mindset
Ability to translate GBS requirements into a business case and create transformation roadmap
Webelievethatouremployeesareourgreatestasset, andwe'recommittedtoprovidingthemwiththeresourcestheyneedtobesuccessful.Ifyou'relookingforarewardingcareerwithacompanythatcaresaboutitsemployees,thenARBEXistheplaceforyou.
We believegreat workhappens when people come together with purpose.That’swhy we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate whilemaintainingthe balance you value.
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out thecareers website.
And finally, the fine print….
ForARBEXto grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands thatshape the future of tissue and hygiene, which is whyweseek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking toARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties,responsibilitiesand skillsrequiredfor this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in therole’scountry only.ARBEXwill not provide relocation support for this role.
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